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Position Description

Position Title:     Customer Services/Office Manager

Report To:                  President

Department:               Operations

Date:                           September, 2007

                       

Position Purpose, Scope & Impact

Responsible for providing customer support on all aspects of company products and services.  Serves as a primary customer contact on technical problems. Contacts potential customers to introduce them to products/company.  Follows up on customer inquiries and purchases.  Works closely with President to address customer concerns, determine corrective action, and customer follow-up.

 

Requires few instructions on routine work, general instructions on new assignments.  Must be able to multi-task.

 

Position Summary:

 

Required Skills:

Additional Preferred Skills: